Terms of Service

Last updated on May 3, 2021


1. Here is the latest Terms of Service agreement as of SEP 25th, 2019

2. Any additional changes alter and replace all prior arrangements.

3. Typing mistakes and errors on this site reversed.

4. Our website and services are supplied & run by The Ad Genius +1 832-302-3311.

5. The website is protected by applicable copyright and trademark legislation.


Thank you for choosing CaptainViral.com. We appreciate your business. CaptainViral.com has the authority to make changes or modifications to this agreement at any time. The User can find the latest revision date to the user terms and conditions agreement at the bottom of this page. It is the user’s responsibility to keep current on all changes made. By using this site you are bound to and except all past, current and future user terms and conditions within this agreement.


We are not responsible for your actions and their consequences. We are not to blame if your Instagram account is banned for any reason.

The service sometimes might deliver later than the planned date stated on the website’s order page. This can be completely normal. Contact our support team if your order isn’t delivered in time, they will most likely find a suitable solution. Late delivery does not mean you will get a refund.

Changing your username will permanently stop the refill process, so will making your account private. If you wish to take advantage of our refill program, please don’t make your account private or change your username for 30 days.

We offer a 30-day replacement (refill) guarantee on our followers with the following conditions:

– The warranty is only applicable for the last order made.

– We will NOT refill if the followers have dropped below the startcount of the last order for followers for this specific account.


By using this site, CaptainViral.com, you must warrant that you are 18 years of age. If you are under 18 and are at least 13 you may use this site as long as it is under the supervision of a parent or legal guardian who agrees and accepts the User Terms and Condition Agreement.

Governing Laws and Choice of Forum:

Any claim about CaptainViral.com's website will be governed by the legislation of the United Arab Emirates with no respect to its conflict of law provisions. General Terms and Conditions are applicable to the Utilization of a Web Site.


CaptainViral.com holds full intellectual property rights to all content including images with the exclusion of images from 3rd parties. Permission from CaptainViral.com must be given before any content or images may be used by anyone else. U.S. and foreign Copyright laws protect CaptainViral.com. Everything belongs to CaptainViral.com and any 3rd parties that have obtained permission.


User agrees to not hold CaptainViral.com or anyone associated with CaptainViral.com, under no circumstances, for any claim relating to any breach of the terms or conditions of this agreement. User also agrees that to not hold CaptainViral.com or anyone who is connected to CaptainViral.com responsible for any types of losses or damages of any kind that might arise while using this site.


User agrees to use CaptainViral.com responsibly and only for the intention for which it is designed to be used. User agrees not to attempt to change anything on the site or compromise the security of the website.


When ordering any service from us, you understand that you are paying us to manage a social media ad on a 3rd party website sites.


CaptainViral.com uses the information that you send us to complete your order. We also use your information to send you up coming promotions, coupons and information about any 3rd party websites that you might be interested in. CaptainViral.com never sells your information to anyone.


All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties”.

Method of Payment must include all the details related to payment such as Payment method, Card Types accepted, Currency etc.

“We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency)”.

“(Website) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.

Refunds will be done only through the Original Mode of Payment”


Thank you for shopping at CaptainViral.com. Please read this carefully. This is the Return and Refund Policy of CaptainViral.com. Digital products. We do not issue refunds for digital products once the order is confirmed and the product is sent. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

If you have any questions about our Returns and Refunds Policy, please contact us: [email protected]


CaptainViral.com is not liable for any damage/loss of videos, social media accounts, and/or any other information during or after your order is delivered. Please note that you use our site at your own risk.



Service Block

Al Jazirah Al Hamra

Al Hamra Industrial Zone-FZ

Ras Al Khaimah, United Arab Emirates


CaptainViral.com has the right to make corrections to any errors found on it’s site without prior notice. Although we take pride in our accuracy there may be rare occasions when an error could occur and in this case corrections must take place without any delays.